Last updated: 6 October 2026
Welcome to Adwisers. These Terms & Conditions govern your use of adwisers.ai, Adwisers: Talk to Experts, Adwisers Partner: For Experts, and related services operated by Visuotech, India.
Please read these terms before creating an account, making a payment or using a consultation service. Our Privacy Policy and applicable Refund Policy form part of these terms.
Adwisers connects users with advisors across different professional and personal guidance categories through chat, audio and video consultations.
Available categories, advisors, consultation modes and features may vary. The platform facilitates these interactions; each advisor is responsible for the advice they provide and for meeting applicable professional requirements. Visuotech remains responsible for its own services and obligations under applicable law.
You must be legally capable of accepting these terms. Where a service is available to a minor, appropriate parent or legal guardian involvement and applicable consent requirements must be met.
Provide accurate registration details and keep your account information updated. Do not impersonate another person or submit misleading credentials.
You are responsible for protecting your password, OTPs and account access. Inform us promptly if you suspect unauthorized activity.
Review the advisor’s profile, areas of expertise, availability, consultation modes and charges before connecting.
Profile information, reviews and platform verification do not guarantee a particular result. Advisors must provide accurate information about their qualifications and professional registrations where relevant.
You may contact support if you believe a profile contains misleading information.
Consultations depend on advisor availability, technical connectivity and the services offered by the selected advisor.
Users should provide information relevant to their questions. Advisors should explain material limitations and remain within their competence and authorized scope of practice.
No advisor or platform representative may promise guaranteed outcomes relating to health, relationships, employment, legal proceedings, finances or other personal circumstances.
Medical and psychiatric services may only be provided by appropriately qualified and authorized professionals. Other practitioners must work within their qualifications and applicable professional requirements.
An online consultation may not be suitable for every condition. An advisor may recommend an in-person assessment, additional investigation or another professional.
Adwisers is not an emergency response service. If you face an immediate medical emergency or risk of harm, contact local emergency services or visit the nearest emergency department.
Astrology, numerology and similar guidance are separate from clinical healthcare and do not replace medical or psychological care.
Advice depends on the information provided and the advisor’s scope of engagement. A consultation does not automatically include legal representation, preparation of documents, investment execution or ongoing professional services.
Any additional professional engagement must be separately agreed with clear scope and fees. Users should not treat general information as a guarantee of a legal, financial or commercial result.
Consultation charges may vary by advisor, mode and duration. Review the price and billing basis shown before confirming a consultation.
Where time-based billing applies, charges are calculated according to the rate, billable duration and any billing increments disclosed before the session.
Applicable taxes and additional charges must be disclosed before payment. Revised rates apply to future consultations and do not retrospectively change an agreed charge.
If you believe you have been billed incorrectly, contact support with the consultation or transaction reference.
Where wallet functionality is offered, credits may be used for eligible services according to the conditions displayed in the app.
Purchased balances and promotional credits may have different conditions. Any restrictions or expiry conditions must be disclosed when the relevant credit is issued.
Wallet balances are not represented as bank deposits or interest-bearing investments. Refunds, withdrawals and transfers are subject to the applicable disclosed policy and mandatory legal requirements.
Payments may be processed by third-party providers. A payment marked as pending does not necessarily mean that the transaction has failed. Contact support before repeating a payment if its status is unclear.
Cancellation and refund eligibility are governed by the Refund Policy and any conditions disclosed before purchase.
If an advisor does not attend, a session fails to connect, or a technical issue affects delivery, contact support so that the service and billing records can be reviewed.
Duplicate payments, incorrect deductions and charges for undelivered services will be investigated and corrected where applicable.
A completed consultation does not guarantee the outcome a user hoped for. However, this does not remove the right to raise concerns about deficient service, misleading claims or improper conduct.
These terms do not exclude refund or other rights available under applicable law.
Promotional credits, discounts and referral rewards are subject to the eligibility, validity and usage conditions communicated with each offer.
Creating duplicate accounts, self-referrals or manipulating transactions to obtain rewards is prohibited. Offers may be changed or discontinued prospectively, subject to applicable law and previously communicated commitments.
You must not:
Do not record, publish or redistribute a consultation without appropriate consent and a lawful basis.
Reviews should reflect genuine experiences and remain relevant and respectful.
Content posted through public profiles, comments or live features may be visible to others. Do not post confidential consultation details or sensitive information that you do not intend to share publicly.
You retain ownership of your content. By submitting it, you permit Adwisers to host, display and process it as needed to provide the feature you use. This permission does not authorize unrelated promotional use of private consultation content.
We may moderate content that violates these terms, while preserving users’ rights under applicable law.
Advisors must:
Commission, settlement schedules and other advisor commercial terms are governed by the separately accepted advisor agreement.
Personal information is handled as described in our Privacy Policy.
Respect the privacy of other users and advisors. Sharing information through a consultation does not authorize its unrelated use or public disclosure.
Maintenance, connectivity issues or third-party outages may interrupt service. We do not guarantee uninterrupted availability.
We may restrict an account where reasonably necessary to address security risks, fraud, unlawful activity or breaches of these terms. Where appropriate, we will provide a reason and a way to contact support for review.
Account restriction does not automatically forfeit legitimate paid balances or remove refund rights.
The Adwisers name, branding, software and original platform materials belong to Visuotech or their respective owners.
You may use the platform for its intended purposes. You must not copy, sell or misuse protected materials without authorization, except where permitted by law.
Users and advisors are responsible for their own conduct and the accuracy of information they provide.
Adwisers does not guarantee a particular consultation outcome. Any exclusion or limitation of responsibility applies only to the extent permitted by law.
Nothing in these terms excludes liability that cannot lawfully be excluded, or restricts statutory consumer rights.
We may update these terms as services or legal requirements change. Updated terms will be published with a revised date, and material changes will be communicated where required.
Changes do not retrospectively remove rights arising from an earlier purchase or consultation.
These terms are governed by applicable Indian law.
Please contact support first so that we can try to resolve your concern. This does not prevent you from approaching a competent court, consumer commission, regulator or other authority available under applicable law.
For questions, billing concerns or complaints, contact:
Visuotech — Adwisers Support
Email: support@adwisers.ai
Website: https://adwisers.ai
Country: India
Include your registered contact details, the relevant consultation or transaction reference, and a description of the issue. Do not send passwords, OTPs or payment-card security codes.