Last updated: 6 October 2026
Adwisers is operated by Visuotech, India. This Privacy Policy explains how personal information is handled when you use adwisers.ai, Adwisers: Talk to Experts, Adwisers Partner: For Experts, and related services.
This policy applies to users, advisors and website visitors.
The information collected depends on the services and features you use.
Account and profile information: Your name, email address, mobile number, profile photograph and other details you provide when registering, updating your profile or contacting us.
Advisor information: Professional background, qualifications, experience, areas of expertise, verification documents and payment or settlement details submitted during advisor registration and account management.
Consultation information: Messages, attachments and information you choose to share during consultations, together with consultation history and operational records such as session time, duration, status and charges. Information you share may include health, emotional wellbeing, relationship or other personal details.
For astrology or numerology services, you may provide your date of birth, birth time and birthplace.
Payment and wallet information: Transaction references, payment status, wallet credits, consultation charges, refunds and advisor settlement records. Payment providers process payment information according to their own privacy policies.
Technical information: Information associated with operating and troubleshooting the service, which may include IP address, device and operating-system details, app version, notification tokens, activity logs and error reports.
Support communications: Information you provide in enquiries, complaints, feedback and account-related requests.
We use relevant information to:
Where separate consent is required for an activity, we will request it. Optional marketing communications can be declined or discontinued.
Information you share with an advisor is disclosed to that advisor as part of delivering the consultation.
Share only information relevant to your consultation. Avoid sending passwords, payment-card credentials, banking PINs or unrelated identity documents.
Public features, such as public profiles, reviews, live sessions or comments, may make information visible to other participants or visitors. Consider the audience before posting.
Advisors may have separate professional obligations concerning records and confidentiality. Where an advisor independently retains information, their handling of those records is also subject to applicable professional and legal requirements.
Depending on the feature and device, the apps may request:
You can manage permissions through your device settings. Disabling a permission may prevent the corresponding feature from working.
Any additional sensitive permission will be explained when requested.
Information may be shared where necessary with:
If ownership or operation of the service changes, relevant information may be transferred subject to applicable legal requirements and appropriate notice.
The website may use cookies or similar technologies for sign-in, session management, preferences and website functionality.
You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality. Where optional analytics or advertising technologies are used, their purposes and consent options will be disclosed as applicable.
We take reasonable steps to protect personal information against unauthorized access, misuse, loss or disclosure.
No internet service or electronic storage system can guarantee complete security. Keep your login credentials private and contact us if you suspect unauthorized account access.
We retain information for the purposes described in this policy and for applicable legal, accounting, security and dispute-resolution requirements.
Retention depends on the type of information and the reason it is held. Certain transaction, settlement or dispute records may need to remain after an account is deleted.
Where information is no longer required, it should be deleted or anonymized. Backup copies may remain until the applicable backup retention cycle ends.
Subject to applicable law, you may contact us to request access to, correction of or deletion of your personal information, or to raise concerns about its use.
You can also manage device permissions and withdraw consent for optional activities. Withdrawal does not affect processing already carried out lawfully, and may limit services that require the relevant information.
We may verify your identity before acting on a request.
To request deletion of your Adwisers user or partner account, email support@adwisers.ai with the subject “Adwisers Account Deletion Request.”
Include your registered email address or mobile number and specify whether the request concerns a user account or an advisor account. Do not send your password or OTP.
After verifying the request, we will explain any information that must be retained and any outstanding transactions requiring resolution. Deleting the app from your device does not delete your account.
Children’s personal information requires additional safeguards. Where a service is made available to a child, applicable age, parental-consent and professional requirements must be met.
A parent or legal guardian who believes a child has provided information without appropriate authorization may contact support@adwisers.ai to request review and appropriate action.
Information may be processed where Visuotech and its service providers operate. Where processing involves another country, applicable transfer requirements must be followed.
External websites, app stores, payment services and other third-party services have their own privacy policies. This policy covers Adwisers’ handling of information; it does not replace those third-party policies.
We may update this policy to reflect changes in services, data practices or applicable requirements. The updated version will be published with a revised date. Material changes will be communicated, and additional consent requested, where required.
For privacy questions, data requests, account deletion or complaints, contact:
Visuotech — Adwisers Privacy Support
Email: support@adwisers.ai
Website: https://adwisers.ai
Country: India
Please describe your concern and provide enough account information for us to identify and respond to your request.